Minded is a New York startup founded to empower all women with the specialized and nuanced care they deserve by offering female-focused medication plans for anxiety, depression, and more, all from the comfort of home.
I worked on simplifying their health provider portal which increased admin efficiency for nurses using the platform; they raised $25m in 2022.
Discovery and Definition
Using a mix of qualitative data and user feedback, in 2022 we identified a handfull of issues with Minded's provider portal and patient dashboard.
- The existing designs didn’t factor in a thorough health provider experience
- The path after registration to patient check-in was confusing and often led to errors by admins; where the patient had little idea of the cadence of meetings/check-ins
- In the admin, Patients weren’t being tagged based on their status in the entire process
Design system
Mobile patient dashboard: booking and setup
I designed a new responsive layout for the home page on the patient dashboard—an improvement in the patient's experience—giving them quicker and easier access to upcoming appointments, check-ins, and their assigned medical providers.
Web health provider dashboard
I designed a follow-up feature for medical providers using the system. It allowed them to set the patient's next schedule for consultation, saving them and the patients time and effort.
Ugo Ifezue
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